FAQ's
Welcome to VacuumStore’s FAQ section. Here you’ll find quick answers to the most common questions about our products, shipping, orders, and more.
1. What products do you sell?
We specialize in high-quality vacuum cleaners and professional home-cleaning machines designed for powerful, efficient, and long-lasting performance.
2. Do you offer warranty on your products?
Yes. All products come with a standard manufacturer’s warranty. Warranty duration varies by model, and details can be found on each product page.
3. How long does shipping take?
We offer fast shipping within the United States.
Typical delivery time: 2–5 business days.
You will receive tracking information once your order is shipped.
4. Do you offer free shipping?
Yes. We offer free shipping on selected products and promotions. Check the product page or promotions section for current offers.
5. What payment methods do you accept?
We accept:
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Credit/Debit Cards
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PayPal
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Apple Pay
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Google Pay
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Shop Pay (if available)
All payments are securely processed.
6. Can I cancel or change my order after placing it?
If your order has not been shipped yet, please contact us immediately.
Once an order is shipped, cancellations or changes are no longer possible.
7. What is your return policy?
We accept returns within 30 days of delivery if the item is unused, in original packaging, and in resellable condition.
For more details, see our full Return & Refund Policy.
8. How do I track my order?
Once your order is shipped, you will receive a tracking link by email.
You can also contact us if you need support tracking your package.
9. Do you ship internationally?
Currently, we only ship within the United States.
10. How can I contact customer support?
We’re always here to help.
📍 VacuumStore
11401 Pines Blvd
Hollywood, Florida 33026
United States
📧 Email: info@VacuumStore.com
📞 Phone: 954-465-5401